The second-hand marketplace Members Voice Displeasure Regarding Size Changes
Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
The popular resale platform has altered its sizing categories for women's and children's clothes but did not contact every member regarding the update.
Social Media Reaction
Numerous buyers and vendors are expressing on platforms stating that platform listings now display a different size category versus the original listing due to the recalibration.
The company said the updated approach better aligns with other platforms.
It has advised users to check their listings and update the measurements by hand if necessary, which has left users frustrated.
Sizing System Changes
Previously, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was formerly size 12 but is now a UK 16-18.
Member Experiences
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, based in Glasgow, stated items she posted with size 14 tags were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Required Changes
Charlotte Lunn, located in England, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential following partial earnings loss," she said.
Service Background
The service features exceeding 100 million users, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: last year, the service retracted a modification regarding delivery choices due to shopper criticism.
